Where Indian buyersactually reply.
A missed call from an unknown number gets ignored. A WhatsApp message gets read in minutes. We build the whole layer on the official Business API — instant acknowledgement, follow-up that runs itself, and a real person taking over the moment it matters.
Setup and account
Done properly on the official API, not a phone in a drawer running an unofficial tool that gets the number banned.
- WhatsApp Business Platform (Cloud API) setup
- Meta Business verification
- Green tick — the official business verification badge
- Display name approval and number migration
- Message template submission and approval
- Quality rating and messaging-limit management
- Multi-number and multi-agent configuration
Getting the conversation started
Every route a buyer can take into a chat, including the ones that skip the form entirely.
- Click-to-WhatsApp ads, straight from Meta campaigns
- Click-to-chat buttons and QR codes on site, email and print
- WhatsApp Flows — forms completed inside the chat
- Instant enquiry acknowledgement, within seconds of a lead arriving
- Greeting and away messages outside working hours
- Catalogue and product messages
Follow-up that runs itself
The part that quietly makes the money — most leads are lost to silence, not to rejection.
- Drip and nurture sequences over days or weeks
- Site visit reminders and confirmations
- Post-visit follow-up while the memory is fresh
- Document and brochure delivery on request
- Re-engagement of cold and recycled leads
- Booking, payment and milestone updates
- Broadcast campaigns to opted-in audiences
Bots, and knowing when to stop
Automation qualifies and routes. It should never be what a serious buyer is stuck talking to.
- Rule-based flows for qualification and routing
- AI-assisted replies to common questions
- Interactive buttons, list messages and CTA replies
- Carousel templates
- Handover to a live agent, with the full history attached
- Shared team inbox with assignment and ownership
- Quick replies and canned responses for your callers
Wired into the CRM
A conversation that lives only in WhatsApp is a conversation your business does not own.
- Every chat attached to the lead record
- Conversation history visible to whoever calls next
- Lead stage updated from what happens in chat
- Caller notifications and assignment
- Do-not-disturb and opt-out honoured everywhere
- Opt-in capture and consent records (DPDP)
Measurement
Delivered is not read, and read is not replied. All three get reported separately.
- Delivery, read and reply rates per template
- Which sequence actually produced site visits
- Response-time reporting for your team
- Template performance and iteration
- Cost per conversation against cost per qualified lead
Automation is not a substitute for calling.
WhatsApp gets you read when a phone call gets ignored, and it keeps a lead warm between calls. It does not close anyone. The setups that work use automation for the first sixty seconds and the long tail, and put a human in the middle.
Stop losing leads to silence.
Tell us how your enquiries arrive today and we will map what should be automated, and what should never be.